
For the Vision mobile add-on, a connection invitation is sent to the user by SMS or email, and when the recipient accepts it, their camera and audio feeds are sent to the guest’s web session. Whichever connection type you use, all communications are AES-256 encrypted, with a pop-up window notifying the user who is accessing their device and giving them the ability to close the session at any time. This feature isn’t available in trial installations – it’s disabled to avoid potential abuse – but it worked perfectly with our paid-for account. Alternatively, you can use regular two-factor verification, which requires all logins to be confirmed with a one-time verification code sent to the user’s registered email address or phone number.įor on-demand connections, the client generates a 12-digit access ID and four-digit key, which is passed to the guest to enable a one-off session.


Security can be tightened further by enabling the “trusted devices” option with this setting active, any attempt to connect from a new location – either via the client app or in an unrecognised browser – will trigger an email asking the account owner to add it to their trusted device list before the session can be opened.
